THE IRONBRIDGE DIFFERENCE
Why Ironbridge?
Recognized as one of the nation’s most experienced and knowledgeable insurance brokerages serving the security industry, Ironbridge Risk Advisory brings decades of specialized expertise to its clients.
Unlike other firms whose clientele spans numerous industries, Ironbridge partners exclusively with security professionals. This singular focus enables the development of cost-effective, precisely tailored insurance portfolios that address the distinct needs of each business.
Relationship Based Service
Through this practice, we have learned that most clients are most concerned with two major factors when it comes to insurance: Price and Service.
At Ironbridge, both speak for themselves. Our pricing is among the most competitive in the industry. We maintain trusted and longstanding relationships with the most successful program managers and wholesalers in their fields, allowing us to work diligently and honestly to provide our clients with optimal risk management solutions.
But it is our service that sets Ironbridge apart from other fast-paced and impersonal relationships many have with most other commercial insurance brokers. Instead of utilizing the larger team approach that other brokerages use, the cornerstone of Ironbridge’s success lies in the concierge-level servicing offered to our clients. Success for Ironbridge isn’t driven by volume – but rather by the success of our partners.
Why Bigger Isn’t Always Better
While our competitors try to project the “bigger is better” mentality on clients, Ironbridge prides itself in being a boutique firm hyper-focused on service unmatched in the industry. Others sell you on the “team” service mentality, only for you to find that you have become yet another number in a giant portfolio that is handled by different people for different servicing needs – none of whom have a full understanding of your business. And the cost of that giant staff is often passed along to you, the insured.
With Ironbrdige, you get the opposite. Our clients deal with one person, from start to finish. Whether it’s a coverage question, a service question, or if you simply need a sounding board, your broker is available to you, day or night to assist in a time of need. You aren’t passed off to automated systems or servicing representatives who aren’t familiar with your business.
The result? A retention rate of more than 98%, reflecting a commitment to every single one of our clients. Why? Because Insurance Matters.